Introduction

Mikah's Auto Detailing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a quote or book a service
Contact us via phone, email, or contact form
Subscribe to our newsletter or promotional materials
Interact with our website or chatbot

This information may include:

Name
Email address
Phone number
Address (service location)
Vehicle information
Payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Referring website
Pages visited and time spent on pages
Geographic location data

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our auto detailing services
Process your service requests and payments
Send you confirmations, updates, and service-related information
Respond to your comments, questions, and customer service requests
Send you marketing and promotional communications (with your consent)
Improve our website and services
Prevent fraudulent transactions and monitor against theft
Comply with legal obligations

How We Share Your Information

We may share your information in the following situations:

Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, scheduling, or marketing.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
With Your Consent: We may share your information for any other purpose with your consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

Your Privacy Rights

Depending on your location, you may have the following rights:

The right to access your personal information
The right to rectify inaccurate personal information
The right to request deletion of your personal information
The right to restrict or object to our processing of your personal information
The right to data portability
The right to opt-out of marketing communications

To exercise these rights, please contact us at (803) 667-8731 or through our contact form.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

Phone: (803) 667-8731
Email: Through our website contact form
Address: Columbia, SC